Team and areasTeamwork
Your team organized by area, with who decides what
The people in your company organized by area, with their escalations and approvals.
Team and areas
Sample data| Person | Area in Nok | Role | Employment | Today |
|---|---|---|---|---|
| Paula Vidal | Sales | Account executive | Payroll | Active |
| Martín Silva | Operations | Store manager | Payroll | Active |
| Sofía Pino | Finance | Accountant | Contractor | On vacation |
| Diego Muñoz | Operations | Technician | Subcontracted | On leave |
| Fernanda Lagos | Customer Service | Executive | Payroll | Active |
What you get with Team and areas
People
Who's who: area, role, employment type, whether they're active today, on vacation or on leave, and their access to Nok.
Areas
Your company's areas with their sub-areas, keywords and owner, so each case reaches the right person.
Escalation
How long to wait before escalating a case, how often to follow up and how high it goes.
Works with your agents
These agents work on the same Team and areas data: what you load once serves them all.
More Nok products
Customers and sales